Frequently asked questions

We accept Mobile Money (MTN, Telecel, AT), Visa, Mastercard and bank transfer — all processed securely through Paystack. You'll be redirected to Paystack at checkout and back to us once payment is confirmed.

Greater Accra: 1–2 working days, with same-day delivery available at checkout. All other regions: 2–5 working days by courier. You'll get an email the moment your order ships.

Yes — within 7 days of delivery, as long as it's unworn, the lace is uncut, and all tags and packaging are intact. See our Returns & Refunds page for the full policy.

Every wig listed as human hair is 100% human hair and is inspected by hand before dispatch. The full construction details are in the Specifications tab on each product page.

No — guest checkout is fully supported. After your order you can create an account with one click and we'll attach your order history to it automatically.

Use the Track My Order link in the menu or footer. Enter your order number (from your confirmation email) and the email you used at checkout.